All orders are processed within 1 business day. Orders placed before 12pm MST are typically shipped the same day. All shipments are sent with tracking, which will be emailed to you upon shipping. Orders are shipped from Tempe, Arizona.

Sending as a gift? Feel free to add a gift message to the recipient in the Notes section of your order — it will print on the packing slip. All domestic packing slips exclude pricing.

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HOLIDAY SHIPPING INFO

Need it by the 24th? Order by the following dates.

USA

Standard Shipping: December 21, 12PM MST (all orders shipped on this day will be sent via Priority Mail)

Priority Mail Express*: December 23, 11AM MST

*Note: The USPS Priority Mail Express Deadline is Dec 23rd. However, they do not offer a money-back guarantee during the week of Christmas, and we cannot guarantee delivery.

International

Canada/Europe/Australia: December 6 
Rest of the World:  December 1

International standard delivery time estimates are below, but due to the nature of shipping internationally, we can't guarantee delivery. We use an international shipping consolidator in order to provide less expensive rates, so delivery times vary by country. In general, if you order by the dates above, you're likely to receive it before Christmas. If the date has passed, you may still receive it before Christmas, but we don't want anyone to be disappointed, so we try to set a realistic expectation for delivery time. If you absolutely need it, you can choose DHL Express. 

Note: If you're in Canada, it's much more likely that you'll receive your package even if ordered after the 6th, but still not guaranteed.

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Delivery times

USA: 2–4 business days
Canada: 5–12 business days; 2-3 days via DHL express
World: 5–15 business days; 3-5 days via DHL express

Shipping fees

Shipping costs to your location can be estimated using the shipping calculator in the shopping cart.

Domestic Orders

Orders of in stock items ship via USPS First Class or Priority Mail, depending on weight. 

International orders

International orders are shipped via USPS First Class International. As the buyer, you are responsible for any customs charges, which vary by country and can include VAT and additional postal service processing fees. These fees can add up, so please be aware before you order. For an estimate of shipping costs to your location, please use the shipping calculator in the shopping cart.

 

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RETURNS
Note: Holiday return period will be extended until January 15th, 2017.
U.S. ORDERS: We offer hassle-free returns. Just e-mail us at orders@twotumbleweeds.co within 30 days of receiving your order. We'll send you a pre-paid shipping label, and upon receipt of your item(s) we'll issue a refund. Easy peasy!
INTERNATIONAL ORDERS: You handle shipping the item(s) back to us, and we'll credit your order in full (items and one way shipping) when we receive them. Please e-mail us at orders@twotumbleweeds.co within 30 days of receiving your order, and we'll help you determine the best way to ship depending on your location.